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Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of (DEFENDMAX LLC). The collective work includes works that are licensed to (DEFENDMAX LLC). Copyright 2004, (DEFENDMAX LLC) ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with (DEFENDMAX LLC) or purchasing (DEFENDMAX LLC) products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with (DEFENDMAX LLC) or to purchase (DEFENDMAX LLC) products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by (DEFENDMAX LLC). You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of (DEFENDMAX LLC) used in the site are trademarks or registered trademarks of (DEFENDMAX LLC)


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, DEFENDMAX LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. DEFENDMAX LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. DEFENDMAX LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

18 Years of Age Required to Purchase Products
To purchase products from DEFENDMAX LLC, you must be at least 18 years of age.  Any offer to sale presented on this website is only intended for individuals who are at least 18 years of age.  By placing an order to purchase any item from DEFENDMAX LLC, you affirm that you are at least 18 years of age or older.

Product Returns
We are committed to exceptonal quality, value and customer service.  Within 30 days of purchase, we guarantee that every item* we sell will give you complete satisfaction or you may return it for a full refund. After 30 days, each product will be evaluated and accepted for exchange or repair due to manufacturer's defects only. Original shipping and handling charges are nonrefundable, except in the case of manufacturer's defects or freight damage. Return shipping charges are the responsibility of the customer, except in the case of the manufacturer's defects.  If you cancel your order, shipping and handling costs will not be refunded if the item has already shipped.  If you return an product after 30 days, shipping and handling costs will not be refunded and a restocking fee of 25% will apply.  All orders returned as undeliverable will be charged a 25% restocking fee plus shipping charges.
 
Returning a Purchase
Obtain a return merchandise authorization (RMA) number by calling ( 1-866-201-4783)- no product will be accepted without a properly issued RMA.  Ship your package back to the address below - make sure that you include your RMA# as indicated.  Please allow 14 business days from the day you return your package for your return to be credited or exchange made (see Satisfaction Guarantee).  If you no longer have the return form, please send your package prepaid and insured to the following address:
 
Attention: Returns - RMA# (your number here)
Defendmax LLC 
152 Mill Creek Rd
1507
Perryville MD 21903
 
Be sure that the return form and label or the RMA number is clearly displayed on the outside of your package. Also make sure to include your name, address and daytime phone number. All packages that do not either display a RMA number or a return form and label will be refused and sent back to the sender at the senders expense.
 
*  Hidden Nanny Cameras are excluded - all sales are final - we do not accept returns unless due to manufacturer's defect.


Limitation of Liability

(DEFENDMAX LLC) shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if (DEFENDMAX LLC) has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a (DEFENDMAX LLC) product is mistakenly listed at an incorrect price, (DEFENDMAX LLC) reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. (DEFENDMAX LLC) reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, (DEFENDMAX LLC) shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by (DEFENDMAX LLC) without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
(DEFENDMAX LLC) may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to (DEFENDMAX LLC).


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of (DEFENDMAX LLC) products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of (DEFENDMAX LLC) products) must be commenced within one (1) year after the claim or cause of action arises. (DEFENDMAX LLC)'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. (DEFENDMAX LLC) may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a (DEFENDMAX LLC) or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
(DEFENDMAX LLC) does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, (DEFENDMAX LLC) is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, (DEFENDMAX LLC) reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to (DEFENDMAX LLC) in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless (DEFENDMAX LLC), its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, (DEFENDMAX LLC) may link to sites operated by third parties. However, even if the third party is affiliated with (DEFENDMAX LLC), (DEFENDMAX LLC) has no control over these linked sites, all of which have separate privacy and data collection practices, independent of (DEFENDMAX LLC). These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, (DEFENDMAX LLC) seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).


DEFENDMAX LLC
152 Mill Creek Rd
1507
Perryville MD 21903
1-866-201-4783
Fax- 509-357-4995

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